Quality and Audit
2 training days
Recommended: 16 people maximum (Classroom); 12 people maximum (Virtual classroom)
Onsite or Virtual Classroom
Certificate of Attendance
The course will provide delegates with an overview of the concept of Root Cause Analysis, used in response to incidents, occurrences and audit findings.
Experience in:
aviation quality / compliance monitoring / safety management systems, or
completing audit reports with compiling root causes / corrective and preventive actions
is preferable.
1: Introduction
2: Regulatory requirements
3: Root cause analysis process
4: Data fundamentals
5: Five “why’s”
6: Pareto principles
7: Fault tree analysis
8: Data analysis
9: FMEA (failure modes and effects analysis)
10: Ishikawa – fishbone (cause and effect diagram)
11: Bow tie analysis
12: CAPA (corrective and preventive action)
13: Verifying implementation and effectiveness
Tell us your team size and preferred dates and we'll come back with availability.
Root Cause Analysis Techniques Specialized